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PRIVACY POLICY
Privacy
We at Ocean East Marine understand that making purchases online involves a great deal of trust on your part; we take that trust seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ("PII") you provide us (PII includes information that can be linked to specific individual, such as name, address, phone number, or e-mail address).
As a visitor to our Ocean East Marine web site, you have the right to understand our information privacy practices prior to providing us with any of your PII.
What Information We Collect
Ocean East Marine only collects PII that you voluntarily provide to us.
How We Use Your Information
Ocean East Marine uses PII only for the purpose of responding to and fulfilling your requests for Ocean East Marine (plus other) products and services.
Who We Share Your Information With
Ocean East Marine will only share your PII information with our authorized hardware/software providers, and only as necessary to bring you the products and services you desire as noted on your profile or as your expressed an interest in during your visit.
How You Can Control the Use of Your Information
Ocean East Marine provides you with choice and control over the collection and use of your PII as well as a means of updating, correcting, or removing and PII stored in your customer profile.
How We Protect Your Information
To ensure the confidentiality of your PII, Ocean East Marine uses leading security technology and procedures, which are reviewed regularly. By providing you with this Privacy Statement, Ocean East Marine is pledging our continued commitment to protecting the information you provide us. We regularly examine our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your PII made by this privacy statement. Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnline privacy program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnline. Further information about this program is available at BBBOnline.
Ocean East Marine's Privacy Statement
This Ocean East Marine's Privacy Statement discloses the information privacy practices for Ocean East Marine’s web sites. The Ocean East Marine web sites are intended for the use by residents of the US that are over the age of 18.
Information Collected about you
Ocean East Marine collects personally identifiable information (PII) about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register in order to use some of the transaction tools, many areas of the Ocean East Marine site can be accessed without providing any PII. On all pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.
Ocean East Marine collects information when you:
* Make a purchase
* Contact a phone sales representative
* Are contacted by a phone sales representative
* Participate in a survey
Ocean East Marine collects your unique e-mail address and password when you register at our web site.
Purchase information
Ocean East Marine collects the billing address of the credit card that is used to purchase products. We will also collect credit card information including card number, card type, cardholder name, and expiration date, in order to bill you for purchases made through Ocean East Marine. Please review our Credit Card Guarantee for additional information on Ocean East Marine’s commitment to protecting your credit card security.
Surveys
Occasionally, Ocean East Marine may offer our customers and site visitors an opportunity to participate in a survey. Information collected by Ocean East Marine when you participate in a survey, may include your full name, phone number, e-mail address and street address.
Our Partners
Ocean East Marine has partnered with reputable third parties to offer our customers and site visitors a variety of products and services. All products and services throughout the electronic catalog that are provided by a third party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Ocean East Marine. We encourage you to review our business partner’s privacy policies to further understand their procedures for collecting, using and disclosing your information.
Other information we collect
Session ID:
Upon visiting our site we will assign you a unique Session ID in the form of a "cookie", a cookie is a piece of information that a web site sends to a browser. If you are using one of the leading Internet browsers, this information will only be stored temporarily in memory and not the hard drive. This is used to facilitate your shopping experience and order, keep track of your shopping basket during your visit, help diagnose problems with our server, and administer our Web site. Upon exiting your browser this temporary Session ID is then discarded. Cookie FAQs
IP Address:
By default all web server log files capture IP address however we use your IP to help diagnose problems with our server, and to administer our Web site.
Ocean East Marine uses WebTrends Live to Track our Web Sites
Please visit Privacy Statement for Visitors to Sites Tracked by WebTrends Live for more information.
E-Mail notifications
As a customer, and visitor to Ocean East Marine, you can receive e-mails about electronic catalogs, special promotions, surveys or other opportunities on Ocean East Marine, and its marketing partners.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with reviewing an order status, loggin into or accessing your Ocean East Marine account.
Improving the quality of your visit to our site
We collect information about your computer (not name, address, e-mail address or telephone number) through your persistent cookie file for the purpose of assessing the effectiveness of site content and traffic (again via what we’ll want to accomplish with WebTrends). This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programs and content that will be of interest to our customers and site visitors. Cookie FAQs
Sharing your information
We will not provide your e-mail address to any third parties for unsolicited promotions.
Control over and access to your information
Ocean East Marine believes that customers and site visitors should have control over the collection and use of their PII. You have access to your information in the following area of Ocean East Marine.
Changes to the Ocean East Marine Privacy Statement
This Privacy Statement was produced and posted on Ocean East Marine on November 29, 2001. Ocean East Marine reserves the right to modify or amend this Privacy Statement any time and for any reason. If there are material changes to this statement or in how we will use your PII, Ocean East Marine will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please e-mail us at questions@oceaneastmarine.com.
Contacting Ocean East Marine
We want to make sure you have control over your online experience as a Ocean East Marine customer…from inquiries re: searching for product information to purchases you will make, to protecting your personal information.
Ocean East Marine customer service agents are ready to assist you with your concerns.
How we protect your information
For credit card transactions, Ocean East Marine adds security by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on Ocean East Marine's web site is the safest kind of transaction possible with a credit card.
If your browser does not support SSL, or if you are unable to establish a secure connection due to a company firewall, please call us at (321) 632-6835 to place your order by phone.
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